Living room in Grand Matlali Suites & Villas Riviera Nayarit

Grand Matlali Suites & Villas Riviera Nayarit

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손님 리뷰

Bird's eye view in Grand Matlali Suites & Villas Riviera Nayarit

Upon my arrival at the hotel, I had no clue where things were. I had to ask for directions, and eventually, everything was explained to me. There was a miscommunication in booking; the room I was assigned was not the one I had reserved. After discussing with the manager, I was transferred to a suite. Despite being advertised as all-inclusive, there was only one restaurant open at a time. Although I was informed there were four, only one was operational. Consequently, we were stuck with buffet meals for three days, with one day offering a different experience where someone took our orders. Nevertheless, all the staff were extremely kind and helpful, and the drinks were excellent. The property was very clean. The food and drinks at the beach bar were also great, with another set of excellent staff. Overall, I had a pleasant experience. However, I wished there were multiple restaurant options, especially since I booked the all-inclusive package with that expectation.

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Mabinty

2024년 5월

Lounge or bar in Grand Matlali Suites & Villas Riviera Nayarit

All the staff

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Mendez

2024년 5월

Sea view in Grand Matlali Suites & Villas Riviera Nayarit

the staff was absolutely amazing. the pools were the perfect temperature.

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Deonna

2022년 8월

Restaurant/places to eat in Grand Matlali Suites & Villas Riviera Nayarit

The service was impeccable. The staff waited on me hand & foot.

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Donnea

2022년 4월

Lounge or bar in Grand Matlali Suites & Villas Riviera Nayarit

I loved nature. The views, the vibrance of the colors of plants and flowers. The peace ☮️ that sorrounds the resort. The staff, starting with the gardener's on up.

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Anonymous

2021년 9월

Pool view in Grand Matlali Suites & Villas Riviera Nayarit

The staff, all beautiful people. I loved tranquility of the environment. I love nature, so this is the perfect place. Great for couples and family.

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Richard

2021년 9월

Food in Grand Matlali Suites & Villas Riviera Nayarit

The beach was excellent, the food was average.

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Ani

2021년 8월

Lobby or reception in Grand Matlali Suites & Villas Riviera Nayarit

It has a nice view.

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Javier

2020년 10월

Food in Grand Matlali Suites & Villas Riviera Nayarit

the view is amazing, all the pools are great.

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Fafarifi

2020년 9월

Lounge or bar in Grand Matlali Suites & Villas Riviera Nayarit

Staff was excellent! Every single one. I felt well taken care of. Concierge Ed went above and beyond. I was happy to see staff from last year were still there. Beach club still my favorite spot. Newest timeshare development “Serenity” has an amazing pool, and great potential

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Christine

2021년 2월

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Living room in Grand Matlali Suites & Villas Riviera Nayarit