Grand Matlali Suites & Villas Riviera Nayarit

Upon my arrival at the hotel, I had no clue where things were. I had to ask for directions, and eventually, everything was explained to me. There was a miscommunication in booking; the room I was assigned was not the one I had reserved. After discussing with the manager, I was transferred to a suite. Despite being advertised as all-inclusive, there was only one restaurant open at a time. Although I was informed there were four, only one was operational. Consequently, we were stuck with buffet meals for three days, with one day offering a different experience where someone took our orders. Nevertheless, all the staff were extremely kind and helpful, and the drinks were excellent. The property was very clean. The food and drinks at the beach bar were also great, with another set of excellent staff. Overall, I had a pleasant experience. However, I wished there were multiple restaurant options, especially since I booked the all-inclusive package with that expectation.

the staff was absolutely amazing. the pools were the perfect temperature.

I loved nature. The views, the vibrance of the colors of plants and flowers. The peace ☮️ that sorrounds the resort. The staff, starting with the gardener's on up.

The beach was excellent, the food was average.

the view is amazing, all the pools are great.